The city of Fort Lauderdale places a high value on appearance. Because of South Florida’s beach culture, year-round sunshine, and unique social vibes, cosmetic surgery practices here thrive on outcomes that patients can see at brunch, the pool, or school pickup. Therefore, when a practice receives over 400 five-star reviews on various platforms, and patients are traveling from Maine to receive treatment, it is worthwhile to pay attention.
Operating out of a clinic on NE 26th Avenue in Fort Lauderdale, CRS Plastic Surgery has amassed a sizable fan base centered around two surgeons, Drs. Michael Cheung and Christopher J. Low. Reviews on RealSelf, Yelp, Google, and Healthgrades show that the practice covers both cosmetic and reconstructive work, which is a broader lane than many competitors occupy. In addition to breast augmentations, facelifts, stomach tucks, and rhinoplasties, mastectomy reconstructions for cancer patients fall under a completely different category of gratitude.
After receiving a diagnosis of invasive ductal carcinoma and undergoing a double mastectomy, a patient on Healthgrades wrote that Dr. Low and his team made the entire process bearable in unexpected ways. Reviews from patients who underwent eyelid surgery and left feeling, in the words of one, “like a brighter, more refreshed version of themselves” coexist with that one. It’s a wide range of emotions for one practice to maintain, and the fact that both extremes consistently produce positive feedback points to something more than a tastefully decorated waiting area.
The frequency with which the staff is mentioned is unusual. Several independent reviews mention Claudia, the patient coordinator, and describe her as thorough, seamless, and genuinely comforting regarding safety. At the front desk, Patricia also comes up. Coordinators and receptionists are background personnel in most practices. In this instance, patients actively notice and value their involvement in the experience. It’s possible that the two lead surgeons intentionally adopt that philosophy, or it’s possible that they just set an example that the entire office follows. It makes it through either way.
The term “bedside manner” is heavily used in Dr. Cheung’s reviews, but not in the conventional sense. He is meticulous, explains things clearly, and listens without hurrying you, according to his patients. Over the course of ten months, a woman with a BRCA1+ mutation underwent three major surgeries with Dr. Cheung: a lumpectomy, a double mastectomy, and implant placement. She described the experience as one in which she fully trusted his recommendations. That’s the kind of trust that can only be developed over time with consistent, focused care.
Dr. Low’s reviews place a strong emphasis on natural-looking results and meticulous attention to detail. Patients who have had blepharoplasty in particular seem astonished that the results can appear so subtle. People frequently claim that no one could tell they had any work done, which is both a stylistic decision and a technical accomplishment in the context of South Florida aesthetics. After losing 160 pounds, one patient traveled from Maine for a complete body makeover that included a back lift, arm lift, thigh lift, breast lift with augmentation, and a fleur-de-lis tummy tuck. The patient reported that the results were flawless. According to her massage therapist, it was among the best surgeries she had ever witnessed. The texture of that detail is authentic.
Some voices disagree. One patient expressed sincere dissatisfaction with the outcome of her breast augmentation, describing an asymmetry that she had hoped would go away for two years before realizing it wouldn’t. It serves as a reminder that, despite the overwhelming positive consensus, even well-reviewed practices occasionally have cases that don’t go as planned. Although it’s still unclear from that account whether revision was offered or pursued, the review’s candid existence in an otherwise positive setting actually lends more credibility to the overall picture rather than less.
Reading all of the CRS reviews gives me the impression that the practice has discovered something that many cosmetic surgery offices still fail to recognize: patients are not primarily purchasing a procedure. They are purchasing the experience of receiving care during a time of vulnerability, and the outcome is evidence that the care was genuine.
